Terms for The Profile Fix
Last updated 9 November 2026
These terms cover The Profile Fix, a one-off service for businesses. Please read them before you pay. By paying, you agree to them.
Who we are
Mapped Right is a trading name of Lead Titan Limited, a company registered in England and Wales, company number 17046360, registered office 92 St. Andrews Road, Montpelier, Bristol, England, BS6 5EJ. You can reach us at hello@mappedright.com.
What’s included
We work on your Google Business Profile and do these 7 things:
- Full check and a “before” copy
- The right categories
- Your services listed
- A new description
- Your service areas
- Your opening hours
- New photos added
That is everything The Profile Fix includes. Anything else is not part of it.
Price and payment
The Profile Fix costs £250 in the UK or $349 in the US. It is a one-off price, paid upfront. There is no contract and no monthly fee. We take payment through Stripe. If you pay from a US bank account (ACH), it can take up to 4 business days to clear, and we start once it has.
Your Google Business Profile itself is free from Google. You are paying for our time doing the work.
How long it takes
We finish within 5 working days (5 business days in the US). The 5 days start once we have both Manager access to your profile and your completed onboarding form, including your photos.
What we need from you
- Manager access to your Business Profile.
- The onboarding form, filled in honestly and fully, with at least 5 photos.
- You confirm that you own the photos you send, or have permission to use them, and that we can add them to your profile.
You stay the owner
We only ask for Manager access. You stay the owner of your profile, and you can remove us at any time.
What we don’t promise
We do not guarantee rankings, calls or a top spot. Google decides what appears and where. Google may reject or undo edits, ask for extra checks, or suspend a profile for reasons outside our control. If that happens to a change we made, we’ll tell you what happened.
Our guarantee and refunds
If we don’t complete all 7 items within 5 working days (US: business days) of getting Manager access and your onboarding form, you get a full refund. We guarantee the work itself, not results, because Google decides rankings.
Beyond that, refunds are at our discretion.
Cancelling
This is a one-off job, so there is nothing ongoing to cancel. If you change your mind before you give us Manager access, email hello@mappedright.com and we will refund you in full.
If something goes wrong
Please email hello@mappedright.com first. We reply within one working day and will try to put it right. Please talk to us before raising a dispute with your bank or card provider.
Our liability
Our total liability to you is limited to the price you paid for The Profile Fix. We are not liable for lost business, lost profits or anything Google does. Nothing in these terms limits any liability that the law does not allow us to limit.
Law
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.
Changes
We may update these terms. The version on this page when you paid is the one that applies to your order.